Build
We design, build and run AI solutions that slot into the tools your people already work in. They’re secure, measured, and built around a real job your team needs done.
Solutions
Each one is tailored to your data, systems and rules. Each card says how we measure whether it’s working.
Ask questions in plain English and get answers drawn from your policies, manuals, contracts and wikis, with a link to the source of every answer. People only see documents they already have access to.
Measured by: answer accuracy on a test set, citation accuracy, time saved per query
Triage and route incoming emails and chats, draft replies for agents to approve, and answer common questions around the clock. Anything sensitive or unusual is passed to a person.
Measured by: first-response time, resolution rate, customer satisfaction, escalation accuracy
Read invoices, forms, contracts and ID documents, extract the fields you need, check them against your rules and send them on to your systems. Anything the model isn’t confident about is flagged for review.
Measured by: field-level accuracy, straight-through processing rate, cost per document
Agents that carry out multi-step tasks, such as gathering information, updating records and preparing reports. They work within clear permissions, with a person approving the steps that matter.
Measured by: task completion rate, error rate, hours returned to the team
Search that understands what people mean, not just the words they type, across product catalogues, case files or research. Recommendations are tuned to your own data.
Measured by: search success rate, click-through, conversion
Transcribe calls and meetings, summarise them, pull out actions and update your CRM or case system. This works for UK accents and your own industry’s vocabulary.
Measured by: word error rate, summary quality ratings, admin time saved
Inspect products for defects, count and track stock, read meters and labels, and check images for compliance. It can run in the cloud or on cameras and devices on site.
Measured by: precision and recall on your defects, throughput, false-alarm rate
Demand, workload and cash-flow forecasts that combine your history with outside signals, plus plain-English analysis that lets managers ask questions of their data.
Measured by: forecast error against your current method, decisions changed
How it fits together
Each solution has the same core layers. That makes them secure, testable and easy to change, including swapping the underlying model as better ones arrive.
Integrations
The best AI is the one people don’t need to switch tabs to use. We connect to your existing systems through their official APIs.
Security and privacy
We deploy in UK or EU cloud regions when your data must stay there, and use model providers’ business terms that don’t train on your data.
Single sign-on, role-based access and permission-aware search mean people only see what they’re allowed to see.
Every question, answer and action is logged, so you can review it, investigate issues and show regulators what happened.
We minimise and redact personal data before it reaches a model, and support your DPIA with clear records of how data flows.
We test for prompt injection, data leakage and harmful outputs before launch, following the NCSC’s secure AI development guidelines.
You own the code and configuration. The model layer can be swapped, so you’re never tied to a single AI provider.
Questions
A working prototype on your data usually takes four to eight weeks. Getting it production-ready then depends on integrations and security requirements. We scope this after the prototype, when we know far more.
Whichever tests best for your task, budget and data rules. We often start with a leading hosted model such as Claude, then consider smaller or custom models if cost, speed or privacy calls for it.
We design for it. Answers cite their sources, low-confidence cases go to a person, and important actions need approval. We also track errors in production and fix the root causes.
Your choice. We can hand it over to your team with full documentation and training, or run and improve it for you under a support agreement.
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